Keys Officer II (P12) (Protection Services Division: Security Systems and Access Control) (Re-advert)

Responsibilities

• Install, replace, repair, and re-key locks, cylinders, and related hardware to maintain the security and functionality of university facilities.
• Conduct routine inspections of facilities, locks, doors, and associated components to identify defects, ensure safety, and support preventive maintenance programs.
• Manage key control services, including cutting, duplicating, issuing, and tracking keys in accordance with the University's master key system and security policies.
• Perform maintenance and minor modifications to doors, frames, locks, and access hardware to ensure proper operation, security, and compliance with safety standards.
• Repair and maintain lock mechanisms and related components, including barrels, tumblers, springs, and other hardware, to ensure reliable performance.
• Maintain tools, equipment, and materials in a safe and operational condition, ensuring readiness for daily maintenance activities.
• Coordinate the procurement, transportation, and inventory management of tools, equipment, supplies, and locksmith materials required for operational needs.
• Prepare and maintain accurate records, reports, inventories, work logs, and key management documentation in both electronic and manual formats.
• Liaise with staff, management, contractors, and other departments to communicate work order status, coordinate projects, and ensure timely completion of maintenance activities.
• Participate in meetings, training sessions, workshops, and team support activities to enhance performance, maintain compliance, and contribute to departmental objectives.

Minimum requirements

• A Matric/Grade 12 Certificate NQF4
• Three 3 to five 4 years of job-related experience in skilled locksmith work and the repair, alteration, and installation of keying of locks on buildings and equipment.
• A valid driver's license.
• PSIRA Grade B.
• Valid Locksmith Certificate.

Recommendations

• Candidates with NQF 5 qualification or higher may receive preference.
• Knowledge of Occupational Health and Safety in the operational environment.
• Excellent customer service skills and interpersonal skills.
• Proficiency with e-mail Microsoft Outlook, word processing, spreadsheets, databases, presentation software, and Internet use.

Competencies and Behavioural Attributes

• Analyse and resolve problems and situations effectively.
• Work with people on all levels and relate to them.
• Ability to handle a large variety of details.
• Verbal communication and report writing.
• Control emotions in conflict situations.
• Apply trained skills.
• Operate security and emergency equipment radios and vehicles.
• Computer skills.

Working Conditions

• Based partly in a workshop/office environment and partly on-site across university premises, with travel between campus locations to perform inspections, repairs, installations, and maintenance activities.
• Work is performed across various university facilities, including offices, classrooms, residences, laboratories, and other campus buildings.
• Regular exposure to indoor and outdoor environments, with work conducted in varying weather conditions when required.
• Frequent standing, walking, bending, kneeling, and lifting of tools, equipment, and materials.
• Use of hand tools, power tools, key-cutting machines, and locksmith equipment, requiring adherence to safe work practices.
• Exposure to moving mechanical parts, dust, noise, and other maintenance-related hazards.
• Requirement to respond to emergency lockouts, security incidents, and urgent maintenance requests as needed.
• Interaction with staff, students, contractors, and service providers while performing maintenance and security-related duties.
• Work may occasionally be performed in confined spaces, elevated areas, or restricted-access locations.
• Strict adherence to occupational health and safety regulations, security procedures, and key management policies.
• Participation in after-hours, standby, call-out, or weekend duties when required to support operational and security needs.
• Regular handling of confidential security information, including master key systems, restricted access areas, and key inventories.

Deadline:30th October,2026