Key Accounts Manager

Introduction

The Key Accounts Manager - Dealer Tyre is responsible for managing and growing the Dealer Tyre Programme, building strong relationships with OEMs, franchise groups and dealerships, and driving sales and commercial performance. This role requires strong leadership, negotiation and relationship-management skills, together with a sound understanding of the motor dealership environment. Duties & Responsibilities

• Establish, develop, manage, execute and grow the Dealer Tyre Programme across South Africa.
• Set and manage departmental goals aligned with the Group Retail strategy and sustainable business growth.
• Implement, manage and maintain Service Level Agreements between TiAuto Investments (Pty) Ltd and the respective OEM and dealer networks.
• Build and maintain strong strategic relationships with OEMs, franchise groups, dealerships and associated TWT Stores.
• Act as the key operational link between TiAuto Investments and the dealer network, ensuring queries and service-related matters are resolved effectively and timeously.
• Oversee the day-to-day operations of the Dealer Tyre Programme.
• Negotiate and manage pricing matrices, rebates and commercial agreements with OEMs and dealerships.
• Manage the department’s financial performance, ensuring initiatives operate within approved budgets and achieve agreed profitability targets.
• Oversee the coordination and management of tyre inventory models between the Commercial Department and the dealer network.
• Provide mentorship, training, guidance and performance management to departmental staff.
• Identify opportunities to improve customer service, operational efficiency and commercial performance within the Dealer Tyre Programme.
• Monitor customer and dealer requirements and develop solutions that support OEM, franchise and dealership objectives.
• Represent TiAuto Investments at Regional Organisation Meetings, tyre manufacturer training conferences, Dealer National Meetings and other relevant industry events.
• Support strategic business development initiatives within the dealer network.

Desired Experience & Qualification

• Grade 12 / Matric.
• A BSc / BA degree in Business Administration, Sales or a relevant field.
• A minimum of 5 years’ proven experience in Key Account Management.
• Proven management experience within the motor dealership / dealer environment.
• Experience working with vehicle OEMs, franchise groups and/or motor dealerships would be advantageous.
• Sound understanding of sales, commercial operations and customer relationship management.
• Experience in negotiating pricing, rebates and Service Level Agreements would be advantageous.
• Highly computer literate, with advanced Microsoft Excel skills

Package & Remuneration

• Funeral Fund
• Pension Fund
• Income Protector
• December Bonus
• Company Car
• Fuel Card