Key Accounts Manager

Primary purpose of the job To deliver excellent service to all clients by effectively managing the sales function, achieving and exceeding sales targets, and maintaining CRM processes, while supporting company profitability and objectives in line with corporate governance standards. Main Responsibilities: Contributing to the development and application of the sales strategy and plans which contribute to the overall business objectives. Managing and controlling all aspects of customer relationship management. Obtaining new business and the clients. Maintaining sound relationships with existing clients and fostering the development of new clients Fostering and maintaining relationships with the professional sector and endorsing the development of specifications Managing & controlling the progress of sales enquiries through to a successful sale. Providing assistance to finance department in respect of collections and communicating and assistance in resolving customer complaints Ensuring the collections of cash sales in full (cleared in bank) prior to manufacture & release of goods. Developing, gathering and sharing of market intelligence with all stakeholders. Effective use of SAP and attending to the assimilation of required reporting. Attendance in and participation of stock takes, conference attendance and training sessions. Inspections of construction sites prior to mobile mill rolling’s and steel laying foundations (where applicable). Key competencies and skills: Strong sales and negotiation skills Excellent communication and interpersonal skills Customer relationship management Problem-solving and analytical skills Good planning and time management