Key Accounts Associate - Distribution (Longmeadow)
ACDC Dynamics SA · Gauteng
Posted 28 October 2026
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Key account associate - Distribution
- ACDC Dynamics a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Key Account Associate - Distribution. The Key Account Associate is assigned a set group of customers.
- The Key Accounts Associate – Distribution is responsible for supporting and developing relationships with key customers within the electrical wholesale and distribution channel.
- The role focuses on providing excellent customer service, processing and managing orders, coordinating deliveries, supporting sales activities, and ensuring that key accounts receive accurate, timely, and professional service.
RESPONSIBILITIES
- Develop and maintain strong working relationships with assigned key accounts.
- Act as a primary point of contact for customer enquiries, orders, quotations, and product information.
- Understand customer requirements and identify opportunities to improve service and grow sales.
- Maintain regular communication with customers regarding orders, stock availability, lead times, and deliveries.
- Handle customer complaints and queries professionally and ensure timely resolution.
- Support the Key Accounts Manager with account reviews, customer meetings, and sales initiatives. Identify opportunities to increase sales within existing key accounts.
- Assist in identifying new customers and distribution opportunities.
- Promote new products, brands, promotions, and supplier initiatives.
- Monitor customer buying patterns and identify potential sales opportunities.
- Support sales campaigns and company initiatives aimed at increasing revenue and market share
Requirements
- 2–4 years' experience in sales, internal sales, customer service, key accounts, or distribution.
- Experience within the electrical wholesale, electrical distribution, hardware, construction, or technical products industry would be highly advantageous.
- Experience working with an ERP, CRM, or sales/order management system.
- Experience dealing with trade customers, contractors, wholesalers, retailers, or distribution accounts would be beneficial Ability to establish new markets/ establish new business relationships and train clients on products