Key Account Manager

Primary purpose of the job To effectively provide an outstanding service to all clients through the achievement and control of the sales function by exceeding sales targets, and management of CRM, with the ultimate aim of achieving company profitability & objectives, and in line with acceptable corporate governance standards. Main Responsibilities Contributing to the development and application of the sales strategy and plans which contribute to the overall business objectives. Managing and controlling all aspects of customer relationship management. Obtaining new business and the effective management of the portfolio’s top clients. Maintaining sound relationships with existing clients and fostering the development of new clients Fostering and maintaining relationships with the professional sector and endorsing the development of specifications Managing & controlling the progress of sales enquiries through to a successful sale. Providing assistance to finance department in respect of collections and communicating and assistance in resolving customer complaints Ensuring the collections of cash sales in full (cleared in bank) prior to manufacture & release of goods. Developing, gathering and sharing of market intelligence with all stakeholders. Effective use of SAP and attending to the assimilation of required reporting Attendance in and participation of stock takes, conference attendance and training sessions Inspections of construction sites prior to mobile mill rolling’s and steel laying foundations (where applicable) Key competencies and skills: Strategic Relationship Management Commercial & Negotiation Skills Customer-Centric Thinking Analytical & Problem-Solving Skills Communication & Stakeholder Management Resilient and target-driven Consistent target achievement Additional/specific work requirements Valid Driver’s licence Own vehicle