Key Account Manager, Nordics

The role of the Key Account Manager, Nordics is to increase focus on Retail/OTC products and new product launches within the Scandinavia region. It is desirable that the job holder is from a Sales Specialist background and is familiar with operating with key accounts across Scandinavia, acting as a liaison between customers, coordinating sales activities and product launches to key stakeholders: pharmacy chains, gynecologists and other internal stakeholders. This role will combine managing strategic client relationships and executing marketing and launch plans. Key responsibilities will include relationship building, strategic planning and selling, gathering customer and market insight, project management, and aligning successful sales and launch strategies to achieve business goals. Responsibilities Sales Development: Identifying and developing new business opportunities within existing accounts and through prospecting, sales calls contributing to revenue growth. Client Relationship Management: Building and maintaining strong relationships with key clients (mainly OTC related) Acting as the primary point of contact and understanding customer/client needs. Coordinating marketing and launch activities, such as digital campaigns, social media management, and in-store activities. Strategic Planning: Developing and executing plans to retain and grow key accounts, focusing on long-term value and client retention and achieving sales targets and strategic objectives. Product Launch Support: Market access & coordinate marketing efforts for new product launches. Support the launch process from start to finish, often using established processes and checklists to track progress. Reporting and Analysis: Tracking key performance indicators (KPIs) for key products/markets, analyzing results, and reporting on progress to management. Project Management: Manage and coordinate multiple projects simultaneously, ensuring they are completed on time and within budget. Communication and Collaboration: Effectively communicating with both clients and internal teams (sales, marketing, product) to ensure alignment, smooth execution of initiatives and to ensure a cohesive strategy and excellent customer experience.