Key Account Manager

Executive Placements · Rustenburg, North West

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Key Responsibilities

  • Manage and develop relationships with key customer accounts and stakeholders.
  • Build long-term strategic business relationships within allocated accounts.
  • Manage account plans, trading terms and regular customer business meetings.
  • Identify opportunities to grow revenue and strengthen customer relationships.
  • Participate in key account negotiations and commercial discussions.
  • Monitor account performance against agreed plans and targets.
  • Develop action plans to address performance gaps and support achievement of ROI.
  • Prepare regular account, sales and performance reports.
  • Manage account-level budgets and forecasts against short and long-term KPIs.
  • Work closely with internal sales and operational teams to support customer requirements.
  • Contribute to the implementation of strategic account management initiatives.
  • Maintain accurate account information and activity within CRM systems.

Minimum Requirements

  • Matric / Grade 12.
  • Relevant Diploma in Business Management, Marketing or Sales Management.
  • Minimum 35 years' experience in Key Account Management, Account Management or B2B Sales.
  • Experience managing commercial relationships and negotiations with key customer accounts.
  • Experience with account planning, forecasting, budgets and performance against targets.
  • Strong stakeholder and relationship management experience.
  • CRM and general computer literacy.
  • Good understanding of business processes and systems.
  • Valid driver's licence.
  • Must be based in Rustenburg or able to work from Rustenburg.
  • Experience within the mining, mining services, industrial equipment or technical products environment would be advantageous.

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