Key Account Manager
Executive Placements · Kensington
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Start free — we apply for you →KEY RESPONSIBILITIES CUSTOMER RELATIONSHIP MANAGEMENT - Build and maintain professional business relationships with existing strategic customers. - Ensure excellent customer relationship management with emphasis on problem solving & developing effective & profitable commercial deals - Monitor & influence customer service levels, strike rates, forecast accuracy etc. - Monitor and respond to market dynamics (most often pricing). SALES & REVENUE GROWTH - Managing and growing sales pipeline for prospects - Selling innovation (design, grade, machine erect solutions) for margin enhancement and strategic entrenchment with customers. - Establishing and ensuring internal budgets are being met. CROSS FUNCTIONAL ELABORATION & TEAM SUPPORT - Assisting with Debtors collections. - Stock management initiatives aged and redundant stocks. - Cost saving projects recoveries on Die and Stereos. ADMINISTRATION - Negotiate and administer contracts and agreements relating to pricing, rebates, stock holding and SLAs with customers. - Monthly review of allocated national key accounts (all relevant customer metrics). - Accuracy of weekly, monthly and annual demand forecast.
REQUIRED MINIMUM QUALIFICATIONS / EXPERIENCE - Bachelors degree/NQFL Level 7, Sales & Marketing qualification or similar. - 5 10 years previous work experience in a demanding manufacturing environment. - Proven track record in customer management roles 5 years at a senior level
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