Key Account Manager East Rand
Executive Placements · Boksburg, Gauteng
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Start free — we apply for you →Key Responsibilities
Strategic Customer Engagement
- Identify, develop, and maintain executive-level relationships with fleet operators owning 100+ vehicles (National Key Accounts).
- Lead national-level sales negotiations and long-term supply agreements.
- Deliver structured account strategies, ensuring seamless coordination of sales, aftersales, and lifecycle support.
Account Development & Growth
- Build detailed growth plans for each National Key Account, focused on penetration, retention, and value-added services.
- Drive incremental national Key Account sales to grow the percentage of sales to key fleets in addition to dealer retail sales.
- Develop tailored Total Cost of Ownership (TCO) and lifecycle proposals in collaboration with internal stakeholders.
Dealer & Network Collaboration
- Partner with independent dealers and RSMs to ensure Key Account activities complementnot compete withexisting dealer operations.
- Establish joint engagement protocols and smooth handover processes when customers grow beyond dealer-level fleet thresholds.
- Ensure dealers retain invoicing, margin, and operational execution for all Key Account deliveries.
Customer Segmentation & Governance
- Maintain and enforce current customer segmentation model (reviewed annually):
- Retail ( 100 fleet): KAM managed in partnership with dealers
- Oversee and monitor allocation of Key Account targets across the dealer network.
Reporting & Performance Management
- Track and report Key Account sales progress, pipeline, and key opportunities.
- Provide regular feedback on competitor activity, market trends, and strategic opportunities.
- Conduct monthly review meetings with RSMs and dealers to evaluate performance and alignment.
Key Deliverables
- Achieve the annual National Key Account target, with fair and transparent allocation to supporting dealers.
- Deliver documented account growth strategies for each National Key Account.
- Strengthen reputation and relationships with national fleet operators.
- Maintain clear client ownership and eliminate duplication of efforts within the network.
Required Qualifications & Experience
- Relevant tertiary qualification in Sales, Business, or equivalent.
- Minimum 57 years of B2B sales or key account management experience in commercial vehicles, logistics, or a rel
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