Jupidex: Parts Telesales Specialist Trainee

Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high-quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office still remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands. With world renowned brands such as Kverneland, McHale, Andreoli, Toscano, Kayhan Ertuğrul, Izelmak and Carrarospray it emphasizes the passion Jupidex has for distributing the best Agricultural products in Southern Africa. With extremely knowledgeable Sales Specialists and Product Managers supported by Jupidex branches and our extensive dealer networks, Jupidex makes it their goal to provide a professional service to the farmers in Southern Africa. The following position has become available at Jupidex: Parts Telesales Specialist Trainee. RESPONSIBILITIES: Administration Learn and perform all administration functions in the parts department. Ensure that all filing is done correctly and timeously. Assist in ensuring that daily orders received are invoiced and ready for collection. Assist in ensuring quality standard and dealership requirements are met. Marketing Learn and assist with promotion of fast-moving seasonal spare parts. Learn and assist with marketing the department on various platforms. Customer Service Assist in contacting dealers for parts requirements. Assist in providing quotations and follow up timeously. Ensuring customer satisfaction and responding to queries promptly. Assist in communicating backorders status promptly to dealers. Housekeeping Learn to receive and pack stock correctly. Conduct regular cycle stock counts in warehouse. Maintain clean and organized workspaces. Learn to ensure availability of packing materials and supplies.