Junior Restaurant Manager
Staff Solutions · Port Elizabeth, Eastern Cape
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Start free — we apply for you →- Our client, based in Walmer Park Shopping Centre is seeking a motivated, organised, and responsible Junior Manager with previous franchise-related experience and working knowledge of Pilot Software
Key Responsibilities
- Assist with the day-to-day management and operations of the business.
- Support the implementation and maintenance of operational procedures and standards.
- Monitor staff performance and assist with staff coordination and supervision.
- Ensure excellent customer service and handle customer queries or complaints professionally.
- Use Pilot Software to perform relevant operational and administrative tasks.
- Assist with daily reporting, record-keeping, and general administration.
- Monitor operational activities and report any issues to senior management.
- Ensure compliance with company policies, procedures, and franchise requirements.
- Assist with stock control and other operational duties, where applicable.
- Maintain a professional and productive working environment.
- Perform any additional duties reasonably required by management.
Minimum Requirements
- Previous experience in a franchise environment is essential.
- Previous junior management, supervisory, or team leader experience will be advantageous.
- Experience using Pilot Software is essential.
- Good computer literacy and administrative skills.
- Strong communication and interpersonal skills.
- Good organisational and problem-solving abilities.
- Ability to work independently and as part of a team.
- Strong attention to detail and a high level of accuracy.
- A professional attitude, with a strong sense of responsibility and accountability.
- Willingness and ability to work shifts.
Working Hours The successful candidate must be available to work one of the following shifts:
- Morning shift: 08:00–16:00
- Afternoon/evening shift: 16:00–22:00
- Shift allocation will be determined by operational requirements.
Training and Assessment
- The successful candidate will be required to complete two weeks of training.
- The training period will be unpaid, with transport costs covered by the company
- Candidates will also be required to complete an online assessment as part of the recruitment and selection process.