Junior Microsoft Dynamics 365 Platform Consultant
Company undisclosed · Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →A junior role focused on the operation, governance, security, and monitoring of Microsoft Dynamics 365 platforms after implementation. The role involves hands-on platform operations across either the Finance and Supply Chain Management track or the Customer Engagement and Power Platform track.
- Log, triage and progress support tickets; gather evidence, investigate independently and escalate with a clear summary when appropriate.
- Assist with environment administration, access and routine operations under supervision and approved controls.
- Support controlled deployments, releases, application updates and application lifecycle management.
- Monitor customer environments, unusual behaviour and emerging risks; maintain platform-health and operational reporting.
- Investigate unfamiliar problems using Microsoft Learn, official documentation, internal knowledge and other credible resources.
- Document changes, findings, decisions, standard operating procedures and repeatable resolutions; keep work items, task trackers, time records and customer updates accurate.
- Communicate professionally with colleagues and, as experience develops, customers, Microsoft support and delivery partners.
- Follow change, security, access and escalation procedures.
- Participate in learning, knowledge sharing, certification plans and continuous service improvement while adapting to changing priorities.