Junior Implementation Engineer

Purpose of the Position As an Implementation Engineer, you will play a critical role in delivering technical solutions to clients by implementing software systems, ensuring quality, and providing technical consultation. This dynamic position also involves troubleshooting, documentation, and client collaboration to meet project goals and service level agreements. The role requires adaptability and a willingness to learn specific tools and technologies to enhance project outcomes.

Daily Responsibilities Implementation

• Implement software solutions, ensuring alignment with client requirements. • Conduct quality assurance checks on implemented solutions. • Provide technical consultation to project teams and clients. • Develop and maintain documentation for technical solutions and implementation processes. • Facilitate system upgrades and ensure smooth transitions. Support and Troubleshooting

• Assist with technical support as needed during implementations. • Research and resolve client technical issues promptly. • Utilize SQL for data reporting and analysis to support client needs. Teaming and Communication

• Collaborate within a multidisciplinary team to achieve project objectives. • Mentor and train team members on best practices and technical knowledge. • Deliver regular progress updates to stakeholders. • Participate in meetings and provide feedback on tasks and workflows. Competencies Required

• A bachelors degree is preferred but not required.
• Experience with Aderant Expert software in areas such as patching, customizations, troubleshooting, and administration is preferred but not required. Candidates must demonstrate a willingness to learn these technologies.
• 2+ years of experience troubleshooting technical issues on Microsoft Windows systems, including:
• Desktop and server support
• Reviewing Event Viewer logs for diagnostics
• Resolving Microsoft Office Suite-related issues

• Proficiency in Microsoft SQL Server:
• Writing and reviewing TSQL queries and stored procedures
• Setting up SQL Server Agent jobs
• Performing basic database administration tasks (backup, restore, managing transaction logs)

• Experience with web server technologies (e.g., IIS) and reviewing HTTP/HTTPS web requests • Strong analytical and problem-solving skills • A proactive attitude toward learning new technologies and handling complex systems • CompTIA A+ and N+ Vetting

• Clear credit and criminal record Relevant Certifications (Preferred but not required)

• Microsoft Certified: Azure Solutions Architect or Azure Fundamentals
• Microsoft Certifie

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