Junior Front Office & Patient Experience Receptionist - Medical Practice - Cape Town
Glasshouse Recruiting · Cape Town, Western Cape
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We are looking for someone who is eager to learn, enjoys working with people and wants to build a career in healthcare, wellness or business operations. This internship suits someone who has recently completed Matric, is studying, taking a gap year, or looking for meaningful workplace experience in health and wellness
Duties & Responsibilities
Welcome and check in clients
Manage bookings and appointments
Handle reception and administration
Assist with client communications
Support stock and operational administration
Help create an exceptional client experience
Desired Experience & Qualification
Excellent communication skills
Friendly, confident and professional
Comfortable learning multiple AI and software platforms
Flexible when business needs change
Reliable transport to Cape Town CBD
South African ID or a valid work permit
Love interacting with people
Take pride in your personal presentation
Genuinely look after your own health and wellbeing
Are confident speaking with professionals and executives
Enjoy learning new technology and AI tools
Thrive in a growing start-up environment where no two days are the same
Are proactive and naturally take ownership
Have a genuine interest in health, fitness and wellbeing
Are naturally organised and reliable
Learn technology quickly and enjoy using AI and digital systems
Take initiative instead of waiting to be told what to do
Previous customer service, medical, wellness, hospitality or reception experience is helpful but not essential
Current or recent studies in administration, business, hospitality, health sciences or a related field
Additional South African language skills