Junior Front Of House Manager
Job Placements · Bryanston, Gauteng
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Position: Junior FOH Manager (Permanent)
- Location: Bryanston
- Salary Range: R16,000 R20,000
- Working Hours
- 09:00 Closing (Monday to Sunday)
- Evenings
- Weekends
- Public Holidays
- Shifts apply according to hospitality operational requirements
Brief Role Overview
The Junior FOH Manager supports daily restaurant, hotel, or venue operations under the guidance of a senior manager. Youll be the vital link between guests and staff balancing hands-on customer service with essential admin duties.
Experience Required
- 13 years experience
Skills Needed
- Strong judgement & problem-solving
- Excellent people skills
- Strong communication (verbal & written)
- Flexible working hours
- Attention to detail
- Client-service orientated
- Basic business management principles
- computer literate
- Able to communicate in the predominant local language
- Adaptable to changing circumstances
Qualifications
- No specific qualification required
Computer Skills
- Computer literacy
Key Responsibilities
- Maintain FOH standards & service quality
- Ensure smooth FOHBOH communication
- Ensure staff are uniformed & prepared
- Implement company policies & procedures
- Maintain service delivery standards
- Greet guests courteously & uphold company culture
- Anticipate customer needs & resolve complaints
- Ensure fast service & queue management
- Balance daily cashier control sheets
- Handle enquiries & messages professionally
- Conduct FOH maintenance checks
- Provide on-the-job staff training
- Enforce Health & Safety compliance
- Maintain visibility across FOH areas
- Manage client satisfaction & quality control
- Submit accurate reports timeously
- Monitor industry trends & suggest improvements
- Contribute to profit growth through effective admin & asset management
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