Junior Business Analyst

MAIN TASKS / RESPONSIBILITIES

• Development of project, product and system specifications
• Requirement gathering and documentation
• Assist in implementing systems and enhancements to optimize processes.
• Work closely with various teams to develop the necessary tools and models to drive key actions.
• Reviewing processes and data & creating informative, actionable and repeatable reports and dashboards that highlight relevant business trends and opportunities for improvement.
• Interpret, evaluate and interrelate research data and develop integrated business analysis and projections for incorporation into strategic decision-making.

SPECIAL KNOWLEDGE, SKILLS AND DUTIES

Special Knowledge

• Business analysis principles, methodologies, and best practices.
• Requirements elicitation, documentation, and management techniques.
• Process mapping, process improvement, and business process re-engineering.
• Data analysis, data modelling, and business intelligence concepts.
• Systems development lifecycle SDLC and project management methodologies.
• Reporting, dashboard development, and data visualization practices.
• Strategic planning, forecasting, and decision-support analysis.
• Governance, risk, compliance, and data management principles.

Skills

• Strong analytical and problem-solving skills.
• Ability to gather, interpret, and document business requirements.
• Advanced data analysis and reporting skills.
• Excellent verbal and written communication skills.
• Stakeholder engagement and relationship management.
• Facilitation and workshop management skills.
• Ability to translate business needs into functional specifications.
• Project coordination and change management skills.
• Strong attention to detail and accuracy.
• Critical thinking and decision-making capabilities.
• Advanced Microsoft Excel, Power BI, SQL, and reporting tools proficiency.
• Presentation and business writing skills.

Duties

• Develop project, product, and system specifications based on business requirements.
• Gather, analyse, document, and validate business and system requirements.
• Collaborate with business units and technical teams to design and implement system enhancements.
• Review business processes and recommend improvement initiatives.
• Develop and maintain reports, dashboards, and data visualisations to support business decision-making.
• Analyse business data, identify trends, risks, and opportunities, and provide actionable insights.
• Conduct research and evaluate information to support strategic planning and business initiatives.
• Develop business forecasts, projections, and performance analyses.
• Facilitate stakeholder workshops, meetings, and requirements sessions.
• Monitor the effectiveness of implemented solutions and recommend further improvements.
• Ensure documentation is maintained in accordance with organisational standards and governance requirements.
• Provide analytical support to management and contribute to strategic decision-making processes.

Requirements Qualifications

• BEng Industrial / Chemical, BCom Information Systems / IT, BSc Informatics / Supply Chain preferred

Experience

• At least 2 years' overall working experience Languages
• Proficient in written and spoken English.

Other

• Computer Literacy, Communication & Presentation skills
• Proficient in Excel skills, and Power BI or Tableau skills.