Junior Administrator

Minimum Qualifications

• Grade 12 (Matric) is essential. • Certificate or Diploma in Business Administration, Office Administration, Hospitality Management, or a related field is advantageous. Experience

• 12 years' administrative experience, preferably within the hospitality, hotel, or tourism industry. • Experience working in a luxury hotel or lodge environment will be advantageous. • Experience with basic financial administration is beneficial. Knowledge

• General office administration practices. • Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint). • Filing and document management systems. • Basic financial administration and record keeping. • Hospitality operations and guest service principles. • Knowledge of hospitality management systems is advantageous. Skills

• Excellent organizational and planning skills. • Strong attention to detail and accuracy. • Effective verbal and written communication skills. • Professional telephone etiquette. • Excellent time management skills. • Computer literacy with advanced Microsoft Office proficiency. • Ability to multitask and prioritize effectively. • Strong problem-solving skills. • Ability to work independently and collaboratively within a team. Personal Attributes

• Professional, well-presented, and courteous. • Reliable and dependable. • Honest and trustworthy. • Highly organized and proactive. • Positive attitude with a willingness to learn. • Strong work ethic. • Ability to remain calm under pressure. • Flexible and adaptable. • Committed to delivering exceptional service standards. Requirements

• Valid South African driver's license is advantageous. • Must reside in or be willing to relocate to Plettenberg Bay. • Own reliable transport is preferred. • Willingness to work weekends and public holidays when operationally required. • Ability to maintain confidentiality and professionalism at all times. Key Performance Indicators (KPIs)

• Accuracy and timeliness of administrative tasks. • Quality and organization of filing systems. • Timely processing of invoices, purchase orders, and reports. • Accuracy of data capturing and record keeping. • Responsiveness to management and departmental requests. • Compliance with company policies and procedures. • Internal stakeholder satisfaction. • Reliability, punctuality, and attendance. Working Conditions

• Full-time, live-out position based at a luxury hotel in Plettenberg Bay.
• Standard office hours with flexibility to support hotel operations as requir

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