IT System Administrator / Software Developer - Prospecton

PURPOSE

• The above vacancy is available for suitably qualified individuals to support the department to meet its objectives so as to contribute positively to the overall company objectives.

QUALIFICATION & OTHER REQUIREMENTS

• Accredited qualification in Information Technology, Computer Science or a related field.
• Microsoft Certifications will be an added advantage.
• Minimum 2 years' experience in Systems Administration.
• Minimum 2 years' experience working with Microsoft SharePoint.
• Experience in software development and systems integration.
• Minimum 2 years' experience in Microsoft Power Platform Power Apps, Power Automate and Power BI.
• Experience in Microsoft 365 administration.
• Knowledge of Artificial Intelligence AI technologies and business applications will be advantageous.
• Experience in project management and implementing digital transformation initiatives.
• Strong analytical, problem-solving and communication skills.
• Ability to work independently and collaboratively within a team.
• Ability to work shifts, overtime, and stand-by as and when required.

KEY JOB FUNCTIONS

• Manage and monitor all installed systems, cloud-based systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software and system control tools.
• Create complex scripts to assist with monitoring systems, diagnostics, problem correction and automating routine tasks.
• Ensure an uninterrupted internet connection and manage mail servers for sending and receiving emails.
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Technology Evaluation: researching new tools/solutions, making vendor recommendations.
• System Maintenance & Security: applying patches, updates, and security measures to protect against vulnerabilities.
• Monitoring & Optimization: proactively monitoring systems performance to identify and resolve issues before they affect users.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement improvements.
• Maintain security, backup, and redundancy strategies.
• Security and Compliance: recommends and administers security and support policies, monitoring for threats, and ensuring system compliance.
• User & Data Management: Creating and managing user accounts, permissions, and network file systems, as well as performing data backup and recovery.
• Backup and Disaster Recovery: Perform and participate in Disaster Backup and Recovery DBAR initiatives. Such as developing, executing, and maintaining data backup and recovery plans to ensure business continuity.
• Participate in the design of information and operational support systems.
• Provide second and third level support to both the corporate and production environments.
• Liaise with vendors and other I.T personnel for problem resolution.
• Create and maintain I.T policies and procedures and assist with I.T audits.
• Maintain I.T asset register, software approved list and user access review list.
• Manage I.T projects and provide feedback to the I.T Manager.
• Implement and maintain information security awareness.
• Implement and maintain anti-virus, malware, spyware, and email security systems.
• Assist in the management of user accounts, credentials, permissions, access rights, storage allocations, active directory administration.
• Ensure compliance with company I.T security rules and I.T governance framework.
• Manage CSA I.T helpdesk system with regards to workflows.
• Microsoft SharePoint Design, Development and Administration
• Software Development
• Project Management
• Digital Transformation DX
• Artificial Intelligence AI Knowledge and Implementation
• Participate in the company suggestion scheme and quality circles.
• Perform ad hoc activities as and when required.

COMPETENCIES

• Accurate information gathering and analysis.
• Awareness and commitment to company mission.
• Strategic allocation of resources and review of work methods.
• Awareness of situations and decisiveness.
• Communication and sharing of plans.
• Creation of innovative vision.
• Establishing framework and system for organisational learning.
• Perseverance.
• Establishment of objective project results review.