IT Internal Sales / Junior Account Manager: Bloemfontein, Free State

Introduction

Our client is looking for an IT-experienced person to be trained as an Internal Sales / Account Manager in Hikvision products.

Duties & Responsibilities

• Ensure the development of profitable sales and the achievement of sales targets in the Free State region.

• Responsible for the internal management of a strategic account set.

• Contact customers proactively to follow up on quotations and opportunities.

• Attend to and initiate sales calls.

• Develop and maintain strong customer relationships by understanding their business needs, challenges and opportunities.

• Identify and build relationships with key stakeholders.

• Build an active customer base, identifying sales opportunities and growing business revenue to achieve a sales budget on a continuous basis.

• Implement the agreed business sales strategy.

• Maximise sales by expanding orders and upselling.

• Serve as the primary point of contact for customers.

• Act as liaison between customers and Company departments to communicate and coordinate deliveries, general information, ETAs and feedback.

• Provide exceptional customer service by promptly addressing queries, resolving issues and complaints, and ensuring SLAs are met.

• Prepare and compile quotations according to specifications.

• Process orders.

• Process relevant delivery notes and documentation.

• Meet and exceed agreed SLAs on quoting and deliveries.

• Negotiate prices to achieve sales targets.

• Follow up on orders with other departments to meet SLAs.

• Prepare and present weekly sales and activity reports to management, including pipeline, run rates and daily quotation reports.

• Work closely with internal departments, including Brand and Logistics teams, to ensure seamless execution of customer requirements.

Desired Experience & Qualification

• Matric.

• A tertiary qualification in IT, Sales, Business Management or a related field will be an advantage.

• Minimum of 2 years’ experience in an IT-related environment.

• Experience in IT Support, IT Hardware, Technical Sales, IT Sales, Desktop Support, IT Administration or a related IT environment will be considered.

• Previous sales or customer-facing experience will be advantageous.

• Good knowledge of IT hardware and technology.

• Hikvision knowledge or experience is highly advantageous.

• Knowledge of CCTV, access control, cabling solutions, racking systems and enclosures will be advantageous

• Driver’s Licence & Own Vehicle.

Package & Remuneration

• Basic Salary: R20 000 p/m

• Monthly Commission when targets are met: R2 500

• Quarterly Commission: R1 000

Interested?

Please provide the following information with your application

• What is your minimum expected salary before deductions?

• Please share your most recent payslip.

• What is your notice period?

• Do you have a valid driver’s licence and your own reliable vehicle?

• Are you fluent in Afrikaans (read, speak & write)?

• How many years of IT experience do you have?

• How many years of sales/account management experience do you have?

• Do you have any Hikvision, CCTV, access control or surveillance experience?