IT Infrastructure Technician
Western Cape Blood Service · Western Cape
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Start free — we apply for you →Main purpose of the role
- To install, maintain, support, troubleshoot and monitor ICT infrastructure including IT asset management.
Key Responsibilities
- Maintenance, deployment and Support of ICT infrastructure
- Diagnosing and performing ICT support and resolving calls within the specified SLA's
- Maintaining and Supporting the End User Computing Environment
- Ensuring operational readiness, security and availability of IT systems
- IT asset management and administration
- Assisting with Business Continuity and Disaster Recovery Measures
Requirements
- Minimum 3 years' experience in enterprise IT Infrastructure
- Experience administering Microsoft technologies (Azure, MS-365, Server 2019 and later),
- Proven experience with installing and configuring software using SCCM or Intune
- Valid Code B driver's license without endorsements is essential
Qualification
- National Diploma or Degree in Information Technology/Computer Science
- Either Microsoft 365 Administrator or Azure Administrator Associate
Advantageous
- ITIL Foundation Certification
- VMware Certification
- Network Certification (either Fortinet or CCNA)
- Security+ or equivalent cybersecurity certification
Competencies / behavioral dimensions
- Self-disciplined and self-motivated
- Ability to multitask and prioritise
- Must be able to work and perform under pressure
- Customer Service ethic and excellent communication skills