IT Infrastructure Manager | Zimbabwe | Permanent
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Lead the infrastructure strategy that keeps a diversified financial services group connected, secure, resilient and ready for growth. This is an opportunity to shape complex hybrid infrastructure while leading a specialist team across network and cloud environments.
The IT Infrastructure Manager will be responsible for designing, implementing and maintaining resilient, scalable and compliant technology infrastructure across the Group. Reporting to the Group Head of Enterprise Architecture and Infrastructure, the role combines strategic infrastructure planning with operational leadership, architecture, service resilience, risk management and technology implementation.
You will provide direction across network, systems, cloud, virtualisation, data centre and infrastructure solutions, while ensuring technology decisions align with business requirements, security standards, regulatory expectations and the broader infrastructure roadmap. The role also carries responsibility for vendor relationships, infrastructure governance, incident escalation, asset lifecycle management and the continuous improvement of technology services.
The successful candidate will join a diversified financial services organisation with operations spanning banking, insurance, capital markets, property and other financial and advisory services. The environment is complex and highly regulated, requiring technology leaders who can balance innovation and transformation with resilience, security, governance and operational discipline.
What You'll Do
Lead the design, implementation and management of resilient enterprise IT infrastructure across network, systems, cloud and data centre environments.
Support the development and execution of the Group's infrastructure architecture strategy and technology roadmap.
Establish and maintain infrastructure architecture standards, policies, guidelines, processes and technical documentation.
Research and evaluate emerging technologies that can improve infrastructure efficiency, scalability, resilience and performance.
Design and oversee complex hybrid infrastructure solutions aligned with business, technical and security requirements.
Provide infrastructure consultancy and technical input into platform, transformation and technology projects.
Oversee the integration and implementation of new technologies and system enhancements through established change management processes.
Ensure infrastructure solutions comply with relevant technology, customer, industry, regulatory and organisational standards.
Monitor infrastructure capacity and resilience and oversee proactive measures to minimise service disruption.
Lead the escalation and resolution of significant infrastructure incidents in accordance with inci
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