IT Helpdesk Intern | Sommerset West
Managed People Solutions · Cape Town, Western Cape
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IT Intern – 12 Month Internship Programme
- Location: Sommerset West
- Duration: 12 Months
- Stipend: R5,500 per month
About the Opportunity
- We are looking for a motivated and enthusiastic IT Intern to join our team. This opportunity is ideal for a candidate who has completed a Degree in IT or a related field and is looking to gain practical workplace experience in IT support.
Minimum Requirements
- Completed a Degree in Information Technology IT or a related field .
- Computer literate with good knowledge of Microsoft Office .
- Basic understanding of IT support and troubleshooting.
- Good communication and interpersonal skills.
- Strong problem-solving skills.
- Eager to learn and develop practical IT skills.
- Professional, reliable, and able to work well in a team.
What You'll Do
- Assist with responding to and resolving IT helpdesk tickets .
- Provide basic technical support to employees.
- Assist with setting up computers, laptops, and other IT devices.
- Assist with installing and configuring software and applications.
- Perform basic troubleshooting of hardware and software issues.
- Assist with user account and access-related requests.
- Support the IT team with basic networking and systems support.
- Assist with maintaining IT equipment and records.
- Escalate complex technical issues to the relevant IT team members.
- Assist with general IT administration and other duties as required.
Skills and Attributes
- Good troubleshooting and problem-solving skills.
- Good attention to detail.
- Strong communication skills.
- Willingness to learn and take direction.
- Ability to work independently and as part of a team.
- Professional and customer-focused approach.
- Exposure to networking or systems support will be an advantage.