Internship: Sales Assistant: Radio x1

Main purpose of the position

• To provide a support service to the Sales Segment function by working closely with the National Sales Manager, Key Account Executives and Account Executives Sales in order to assist with the maximization of revenue.

Key Accountabilities

• Building and maintaining a network internally and externally to ensure prompt and efficient delivery.
• Answer telephone calls and assist customers.
• Direct sales leads to the appropriate member of the sales team.
• Liaise with clients – deal with client enquiries, purchase orders, SBD / Vendor forms.
• Respond to emails and other forms of correspondence.
• Follow up on material and fitting instructions
• Promote and sell products and services.
• Explain promotional offers.
• Liaise with all internal stakeholders/departments for sales and after-sales.
• Assist with Trade Marketing Initiatives when applicable.
• Update and maintain client database.
• Accurate storage and quick retrieval of information and documentation.
• Ensure all client information is correct in conjunction with the Public Sector and Business Development Sales Team.
• SAP Purchase Requisitions and Service Entry Sheets.
• Travel arrangements on SAP for all staff Flights, accommodation, car hire
• Ordering of stationery for the whole department via SAP.
• Handle all queries and complaints from clients and escalate.
• Answer questions about platforms and services rendered.
• Obtain and listen to audio/visuals and send to Sales Teams in relevant Provinces allocated to Public sector and Business development Sales.
• Collect data from various key internal business stakeholders and complete quarterly sales meeting data templates and presentations.
• Track sales expenses.
• Retrieve figures for sales reports input.
• Retrieval of daily and weekly tracking of bookings Internal Sales Role.
• Management of Department's budget i.e. moving of funds for travel, stationery and
• Refreshments.
• Liaise with procurement.
• Manage teams' diaries.
• Prepare deals management documentation and obtain required signatures i.e., term sheets, Signiflow loading
• Arrange and organize meetings, workshops, events, conferences, etc.
• Pre-plan quarterly review appointments both internal and external.
• Minutes taking and distribution of weekly staff meetings.
• Filing, Scanning & E-mail.
• Facilitate and understand information to ensure thorough knowledge of the agency business and platforms.
• Liaise with the Public sector and Business development sales team regarding all work around commitments and tracking of various clients.
• Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
• Work with the compilation the National Sales Manager/Regional Sales Manager on the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
• Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.
• Follow up on all correspondence from clients and adherence to deadlines.
• Compile all Submissions and Term Sheets within respective portfolios as well as manage the long-form contract process.
• Update electronic contracts register/commitment book monthly.
• Sound administration as well as weekly and monthly status reporting.
• Develop and maintain effective working relationships with internal and external clients.
• Maintain after-sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management.
• Prepare the Deal Evaluation, business case, and secure approval.

Requirements

• NQF Level 6 or above; and/or Sales and Marketing, Administration, Business Management, Media, Digital Marketing, Sales, or other related fields
• Demonstrate planning and organizing skills
• Ability to work under pressure and to multitask
• Listening skills