Internship: Quality Assurance
Road Accident Fund · Centurion, Gauteng
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Start free — we apply for you →Key Performance Areas
- General Office Administration
- Documents and records management
- Queries and complaints administration
- Review claims compliance against the RAF Act and internal guidance
- Create and maintain various spreadsheets
- Develop templates and checklists
- Identify and report on quality issues
- Review trends for relevance and accuracy
- Follow up on action plans
- Prepare monthly reports
- Liase with different stakeholders
Responsibilities
- Rendering administration support services
- Appropriate record keeping
- Knowledge and understanding of claims handling environment
- Basic knowledge and understanding of claims processes and procedures
- Basic understanding of Quality Assurance
Qualifications and Experience
- Certified Grade 12/ Matric certificate
- B Degree/Diploma in Law or related qualification, Business Administration/Management
- Diploma or certificate in Quality management will be an added advantage
- Certified copy of your ID
- Certified copy of Academic transcript
- Your CV and motivational letter
Technical and behavioral competencies required
The successful candidate will be required to display the following competencies in this role:
- Written and verbal communication skills
- Interpersonal skills
- Detail orientation
- Desire and potential to learn
- Self-motivated
- Basic computer skills in MS Office
- Prioritize tasks as needed
- Basic skills in Client Services