Internal Sales Representative. (Labelling & Packag

Job Placements · Kempton Park, Gauteng

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Internal Sales Representative. (Labelling & Packaging), Kempton Park, Gauteng, Salary: R15,000 plus Commission.

OVERVIEW

A well-established South African manufacturer and supplier of labelling, packaging, and printing solutions is seeking an experienced Internal Sales Representative to join its growing sales team.

KEY RESPONSIBILITIES

Sales & Customer Support

  • Respond to customer enquiries regarding products, pricing and availability.
  • Prepare quotations and process customer orders accurately.
  • Follow up on quotations and sales opportunities to maximise conversion rates.
  • Liaise with production and logistics teams regarding order progress and delivery schedules.
  • Support the external sales team in achieving revenue targets.

Customer Relationship Management

  • Proactively identify opportunities to upsell and cross-sell products and services.
  • Resolve customer queries and complaints professionally and efficiently.
  • Maintain accurate customer records and sales activities within the ERP/CRM system.

Product & Technical Support

  • Develop a strong understanding of the company's product portfolio.
  • Assist customers in identifying suitable labelling, packaging and barcode solutions.
  • Stay informed on industry developments, market trends and competitor activities.

Administration & Reporting

  • Maintain accurate sales records and customer information.

PRODUCTS & SOLUTIONS

The successful candidate will be involved in selling a diverse range of products and services, including:

  • Custom printed labels
  • Packaging and branding solutions
  • Design and artwork services
  • Barcode & data collection equipment

MINIMUM REQUIREMENTS

  • Grade 12 (Matric).
  • At least 5 years Internal Sales or Customer Service experience.
  • Experience within one or more of the following industries:

- FMCG Packaging

- Barcode and Labelling Solutions

- Printing Industry

  • Excellent English verbal and written communication abilities.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
  • Experience working on ERP or CRM systems.
  • Exposure to CRM systems and Syspro ERP will be highly advantageous.

NOTE: If you havent heard from us within three (3) wee

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