Internal Sales Representative

Fusion Personnel · Gauteng · R15,000 - R20,000 per month

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A Well - Established Company on the East Rand of Johannesburg seeks a Internal Sales Rep. Key Responsibilities

Handle incoming customer enquiries via phone, email and WhatsApp.
Generate quotations, process sales orders and create job cards.
Follow up on quotations to secure orders and maintain customer relationships.
Monitor order progress and communicate delivery and backorder updates to customers.
Create and maintain customer accounts on Pastel.
Manage the full order entry process from enquiry through to delivery.
Provide product information and recommend suitable solutions to customers.
Monitor stock availability and liaise with the warehouse regarding stock levels.
Assist walk-in customers and maintain a professional reception area.
Support external sales representatives with quotations, orders and customer service.
Process purchase orders, GRVs and stock-related administration.
Participate in stock takes and stock adjustment processes.
Maintain accurate debtor and customer records.
Ensure outstanding quotations and jobs are followed up within agreed turnaround times.

Minimum Requirements

Grade 12 (Matric).
Minimum 5 years' Internal Sales experience within the industrial equipment, electric motors, engineering, heavy-duty equipment or industrial parts industry .
Proven experience handling the complete sales order process.
Experience using Pastel Partner .
Proficient in Microsoft Office (Excel, Word and Outlook).
Excellent communication, customer service and relationship-building skills.
Strong administrative skills with exceptional attention to detail.
Ability to work independently, prioritise tasks and perform well under pressure.
Valid driver's licence and own reliable transport.
Must reside within approximately 15–20 km of the East Rand

Desired Skills