Internal Sales Manager
Dixie Recruitment · Germiston, Gauteng
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- Embark on a leadership journey where your strategic insight and management expertise can shape a dynamic sales division within a well-established pharmaceutical organization. This role offers the opportunity to steer a large Telesales team, fostering growth and excellence at a senior level, with significant scope for influence and career advancement.
Duties
- Develop and implement the internal sales strategy on an annual basis.
- Manage and motivate a sizable Telesales team, setting targets, monitoring performance, and providing ongoing training and mentorship.
- Analyse sales data to evaluate product performance and identify opportunities for growth.
- Oversee the daily management of back-order reports and monitor returns with proactive measures to reduce them.
- Coordinate and execute promotional campaigns to boost sales.
- Drive the team to deliver outstanding customer experiences that foster satisfaction, loyalty, and care.
- Cultivate cross-functional collaboration to ensure effective communication and impactful results.
- Manage free stock, clawbacks, and handle escalated customer queries.
Requirements
- Grade 12 qualification.
- Minimum of 10 years' experience in sales and/or telesales.
- At least 5 years in a managerial capacity.
- Proficiency in MS Excel and Word.
- Valid driver's license and reliable vehicle.
- Strong leadership, communication, and organisational skills.
- Ability to analyse data and plan strategically.
- Knowledge of organisational psychology is advantageous.
Nice to Have
- Experience within the pet care or pharmaceutical industry.
Benefits
- Provident Fund Contribution
- Commission