Internal Sales - Cape Town
Headhunters · Western Cape
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Start free — we apply for you →Requirements
- Matric; a post-matric qualification will be an advantage.
- Minimum 2 years' work experience in internal sales administration and clerical duties.
- Computer literate and efficient.
- Ability to work independently and proactively.
- Strong attention to detail.
- High level of accuracy.
- Excellent organisational and administrative skills.
- Strong communication and telephone skills.
- Ability to manage multiple tasks and meet deadlines.
- Customer-focused with a professional and helpful approach.
Responsibilities
• Oversee and support all internal administrative duties in the branch and ensure the office operates smoothly. • Handle and allocate branch enquiries. • Process orders and transactions on Embrace, including invoicing, jobs, LPRs, OPRs and related documentation. • Compile and submit quotations as required. • Provide leads and sales opportunities to Sales Engineers. • Provide support to the external sales team. • Compile daily figures and JMR reports, including month-end and year-end reporting. • Assist with consignment stock management. • Log into Ariba, Coupa and other customer portals daily to download new orders and allocate them to Internal Sales. • Manage branch debtors by following up on outstanding payments and reporting to the Debtors' Office and Branch Manager. • Monitor office supplies and place orders when necessary. • Expedite local and divisional orders. • Handle incoming telephone calls and enquiries. • Manage telephone sales and customer enquiries. • Maintain accurate filing, typing and stationery records. • Maintain the quote register system. • Compile and submit quotations arising from telephone enquiries. • Compile required reports. • Control stock of pamphlets and brochures. • Arrange seminars and coordinate seating arrangements. • Ensure customer lists are kept up to date and accurately maintained. • Update selling prices on Embrace when requested. • Provide general clerical and administrative support to the branch. • Assist with ensuring efficient day-to-day branch operations. Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.