INTERNAL SALES / Call Centre (Temp Assignment)
Company undisclosed · Johannesburg, Gauteng
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Start free — we apply for you →Key responsibilities: Process customer orders, quotes and sales through various channels, including telephone, email and eCommerce. Handle customer queries, complaints and technical enquiries. Provide technical and product support to customers. Proactively follow up on quotations and identify sales opportunities. Assist both account and cash-sale customers. Maintain accurate records and ensure all processes and procedures are followed. Build strong customer relationships and provide excellent customer service.
Key requirements: Matric with 35 years Internal Sales / Call Centre experience, handling high call volumes. Strong computer skills, particularly Microsoft Office. Strong numerical, administrative and organisational abilities. High level of accuracy and attention to detail. Able to multitask, work under pressure and manage difficult customer situations. Self-motivated, adaptable, customer-focused and commercially minded. Strong problem-solving skills and willingness to learn. Willingness to work overtime and attend occasional after-hours customer functions and company events. Must be available immediately - 3 month temp assignment.