Internal Sales Administrator
Placement Point (Pty) Ltd · Randburg, Gauteng
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Start free — we apply for you →A well established company based in Northriding is looking for an Internal Sales Administrator. The company offers a very attractive renumeration package with excellent prospects for advancement. Requirements: Proficient in Sage Evolution ERP Stro...
Responsibilities
- Process incoming customer orders accurately and timeously
- Verify any pricing issues and delivery requirements
- Prepare and email Pro Forma invoices for cash account customers to ensure payment is received prior to order dispatch
- Coordinating and communicate logistic needs for all orders to ensure on time delivery
- Generate invoices and supporting documentation where required
- Monitor and manage daily backorder reports
- Prepare weekly and monthly sales reports and administrative documentation
- Resolve customer queries and escalate issues where appropriate
- Keep customers informed regarding order status, delivery schedules, and product availability
- Prepare accurate quotations
- Build and maintain positive, long-term relationships with customers.
- Provide administrative support to the external sales team
- Update and maintain customer specific pricing and company price lists
- Send promotions, new product information, price updates and company updates to the customer database via email
- Provide professional, responsive, and efficient customer service via telephone, email, and in person
- Prepare meeting documentation and supporting materials for weekly sales meetings and record meeting minutes
- Assist walk-in customers with enquiries, quotations, and order processing
- Answer incoming telephone calls and direct enquiries appropriately
- Coordinate with procurement, warehouse, logistics, and finance department