Internal Sales / Administrator - Battery Distribution & Automotive Industry - Ottawa South, KZN

Opportunity Available!!!

Our reputable client within the battery distribution and automotive industry is seeking a highly organised and customer-focused Internal Sales / Administrator to support the Durban branch.

Purpose of the Job

To provide comprehensive administrative support to the Durban branch while managing internal sales activities, customer queries, quotations, debtor and creditor administration, stock-related administration, and ensuring the smooth day-to-day operation of the office.

Requirements

• Matric

• Tertiary qualification in Business Administration or Sales (advantageous)

• Minimum 5 years' experience in an Internal Sales and/or Administrative role

• Strong administration skills (essential)

• Strong Microsoft Office skills

• Excellent customer service skills

• Excellent communication skills

• Experience processing quotations and sales orders

• Experience with debtors and creditors administration

• Strong organisational and time management skills

• High attention to detail and accuracy

• Excellent problem-solving skills

• Able to work independently without constant supervision

• Professional, well-presented, and fluent in English

• Previous experience in the automotive, battery, industrial, or technical environment will be advantageous

Key Responsibilities

Administration (Primary Focus)

• Manage daily branch administrative functions

• Process customer credit applications and required documentation

• Assist with debtors, payment allocations, reconciliations, and account queries

• Assist with creditors, invoice matching, reconciliations, and supplier queries

• Process and maintain accurate branch documentation and filing systems

• Manage stationery and office supplies

• Process petty cash and banking administration

• Capture inter-branch transfers (IBTs)

• Process expense claims and supporting documentation

• Maintain attendance registers and submit documentation to Head Office

• Capture PODs and ensure documentation is submitted weekly

• Assist with reception duties, incoming calls, and customer enquiries

• Support the Branch Manager with general administrative functions

Internal Sales

• Process customer quotations and sales orders

• Manage existing customer accounts and assist new customers

• Provide excellent telephonic and walk-in customer service

• Follow up on customer enquiries and back orders

• Update customers regarding stock availability and ETA's

• Liaise with warehouse and dispatch regarding stock and urgent deliveries

• Assist with daily sales coordination

• Maintain accurate customer records and databases

• Ensure the correct products are supplied according to customer requirements

General Responsibilities

• Assist with stock take when required

• Support stock administration and stock-related queries

• Ensure all documentation is accurate and submitted on time

• Maintain excellent communication with internal departments

• Ensure compliance with company administrative procedures

• Provide general branch support where required

Please take note: If you have not been contacted within 14 days, please consider your application unsuccessful.