Internal Sales Administrator
Adhoc-Client · Honeydew · Negotiable
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We are seeking an experienced Internal Sales Administrator that will be responsible for the processing of Sales order received via Fax, email,Skynamo, walk-in customer or verbal communication.
Duties & Responsibilities
- Daily processing of customer picking slips, Invoices and delivery notes where applicable.
- Follow- up on orders and back orders to ensure prompt delivery.
- Attend with any incoming telephonic, e-mail, walk in customer and other customer requests and sales in a friendly and helpful manner.
- Capturing of sales orders using the Procedures and Work Instructions.
- Gather online orders throughout the day from all relevant customer online portals to process.
- Keep an updated list of new and revamp stores and ensure all these quotations are done, orders received and processed.
- Call clients daily as per the zone call register.
- Indentify back/open orders and contact clients with required status, and if necessary make recommendations on alternate products.
- Assist with customer quotations efficiently.
- Switchboard management when required.
Desired Experience & Qualification
- Matric
- Tertiary qualification would be advantageous.
- Excellent communication skills, written and verbal.
- 1 to 3 years clerical experience.
- 1 to 3 years experience in sales handling of consumer goods and customer relations.
Package & Remuneration
Negotiable.