Intermediate Office 365 Engineer
Staff Solutions · Port Elizabeth, Eastern Cape
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Requirements
- 2-year diploma / 3-year diploma in support services or A+ and N+ Please provide any other
- IT-related certification, Diploma or Degree
Experience
- Extensive experience in Office365
- Managing portal, administration of users Azure AD Sync or Cloud, Advanced mail troubleshooting Spam filtering, mail tracing and managing DNS records for best practice
- Experience in desktop support both Hardware and Software Onsite or remote, minimum 1 year.
Job Includes
- Ticket management of client queries and issues Logged telephonically or via email.
- Setup of client software, emails and troubleshoot issues thereof.
- Managing/troubleshooting of Office365 portal and exchange.
- Hardware, Patch management and Anti-Virus maintenance using RMM tools.