Intermediate Business Analyst
GBS · Durban, KwaZulu-Natal
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →About the Role
- We are looking for a dynamic and experienced Intermediate Business Analyst to join our team. In this role, you will play a key part in assessing organisational performance, identifying areas for improvement, and implementing effective business solutions.
- You'll work closely with stakeholders across the business to drive efficiency, optimise processes, and support the successful delivery of strategic initiatives.
Key Responsibilities
- Plan and execute business analysis activities aligned with industry best practices BABOK
- Engage stakeholders to gather, analyse, and document business requirements
- Analyse business processes and identify opportunities for improvement and optimisation
- Translate business needs into clear, actionable requirements and specifications
- Support business units and shared services with operational and strategic initiatives
- Conduct research and analysis to identify key metrics and improvement opportunities
- Assist in developing and tracking business plans, KPIs, and strategic goals
- Facilitate collaboration across departments to ensure alignment and avoid conflicts
- Support QA testing and ensure solutions meet business requirements
- Provide project management support using tools such as Microsoft Project and methodologies like Prince2
- Ensure alignment between people, processes, and technology to achieve organisational goals
- Contribute to Agile project environments and continuous improvement initiatives
Requirements
- Degree or Diploma in Information Technology, Information Systems, or a related field
- Minimum of 3 years' experience as a Business Analyst
- Proven experience working on multiple projects simultaneously
- Strong understanding of business analysis frameworks e.g. BABOK
- Knowledge of change management principles and Agile methodologies