Integrated Solutions (IS) Specialist

REQUIRED MINIMUM EDUCATION/TRAINING Grade 12 Qualified Technician REQUIRED MINIMUM WORK EXPERIENCE 5 years related experience after qualification, including management exposure, Exposure to John Deere Precision Technology is beneficial (Construction, Forestry or Agriculture) KEY PERFORMANCE AREAS Assist technicians and equipment employees with complex technical issues, ensuring the highest quality of workmanship and service. Identify training needs, conduct internal training sessions, and provide on-the-job training to improve technical skills and knowledge. Build and maintain strong customer relationships, address concerns, and deliver exceptional customer service through follow-ups and demonstrations. Report on all advice given and problems solved, keeping track of difficult issues and sharing insights to benefit our customers. TECHNICAL KNOWLEDGE/ COMPETENCIES Good knowledge of AFGRI’s product range Advanced computer knowledge in related programs Good verbal expression and communication skills Coaching and training skills High level of Digital Dexterity Valid Drivers Licence BEHAVIOURAL COMPETENCIES Willingness to travel and work irregular hours Problem analysis Business acumen Customer orientation Self starter Accountability Self development Closing Date: 07 August 2026 Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of this position will be aligned with AFGRI's Employment Equity Policy. Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.