Infrastructure Technician

ROLE OVERVIEW

• Responsible for installing, configuring, maintaining, and troubleshooting network infrastructure, including wireless equipment, fibre-optic systems, routers, and switches.

• The role includes customer installations, high-site and tower work, infrastructure maintenance and field support, with a strong focus on safety and reliable service delivery.

• Please note that only candidates who meet all the requirements will be contacted for the opportunity.

• We look forward to receiving your application!

Minimum requirements

• Matric or equivalent.

• 2–7 years' experience with RF (Radio Frequency) and high-site climbing.

• Fibre experience, including fibre splicing, testing and fault troubleshooting, is a strong advantage.

• Valid climbing certifications.

• Strong hands-on experience with wireless, fibre optic and network equipment installations.

• Competent in configuring routers, switches and wireless networking equipment.

• Experience working on high-sites, towers and remote infrastructure locations.

• Proven experience with fibre splicing, testing and fault troubleshooting.

• Familiarity with network monitoring tools such as Zabbix.

• Basic understanding of IP networking principles.

• Knowledge of OHSA regulations and commitment to strict safety compliance.

• Valid Driver's Licence.

• Willingness to travel to sites as required.

• Strong problem-solving and troubleshooting ability.

• Good communication, accountability and teamwork skills.

Personality Traits

• Hands-on and technically minded.

• Safety-conscious and responsible.

• Problem-solving and solutions-driven.

• Reliable and accountable.

• Team-oriented and professional.

Duties and responsibilities

• Install customer equipment including wireless antennas, routers, network cabling, power cabling, masts and mounting brackets.

• Ensure installations comply with company standards, safety requirements and customer expectations.

• Test and verify equipment functionality before handover.

• Configure and commission routers, switches and wireless equipment.

• Verify the correct integration of equipment with existing network infrastructure.

• Perform testing and optimisation to ensure reliable service delivery.

• Install, upgrade and maintain wireless equipment at towers, rooftops and other elevated structures.

• Perform tower work using approved climbing equipment and procedures.

• Comply with Occupational Health and Safety and Working at Heights requirements.

• Assist with emergency repairs and maintenance at remote infrastructure sites.

• Install, maintain and test fibre optic infrastructure.

• Perform fibre blowing, splicing and termination.

• Identify, diagnose and repair fibre faults.

• Conduct fibre testing using appropriate test equipment.

• Perform preventative maintenance and inspections on company infrastructure and high sites.

• Monitor infrastructure health using tools such as Zabbix and respond to alerts where required.

• Troubleshoot infrastructure faults and assist with restoring services.

• Support internal technical teams with infrastructure-related issues.

• Assist with infrastructure upgrades, network expansions and special projects.

• Support solar installations, building maintenance and other operational initiatives as required.

• Complete installation reports, maintenance records and job documentation accurately.

• Maintain company equipment, tools and vehicles in good working order.

• Ensure compliance with company policies, standard operating procedures and safety regulations.