Influencer Project Coordinator

• A leading influencer marketing agency is seeking an Influencer Project Coordinator to join their remote team in South Africa. This role offers a unique opportunity to work at the heart of digital advertising, connecting renowned YouTubers with top brands and ensuring seamless ad integrations. If you thrive on nurturing relationships, have a passion for supporting creators and sponsors, and take pride in operational excellence, this position will allow you to build a rewarding career.
• The agency values warmth, honesty, and meticulous attention to detail, providing flexible working opportunities and genuine room for professional growth. With a competitive salary and the chance to make a real impact within the department, this is your invitation to become part of a network that champions collaboration and personal development.
• Enjoy flexible remote working from anywhere in South Africa while being part of a global influencer marketing team.
• Grow your career with clear pathways to increased responsibility and leadership within the department for high performers.
• Work closely with both creators and sponsors, fostering meaningful connections and ensuring every campaign runs smoothly, accurately, and on time.

What you'll do

As an Influencer Project Coordinator, you will play a pivotal role in orchestrating successful ad integrations between YouTubers and leading brands. Your daily responsibilities will involve managing multiple campaigns simultaneously—communicating talking points clearly to creators, reviewing content for brand compliance, coordinating revisions efficiently, and documenting every detail accurately in Airtable. You will be relied upon as the dependable point of contact for both creators and sponsors, ensuring their needs are met with warmth and professionalism. By identifying process improvements and collaborating closely with internal teams, you will help drive operational excellence while contributing to a supportive workplace culture. Your ability to adapt to shifting priorities and deadlines will be key to your success in this role.

• Coordinate day-to-day ad integration processes by sending talking points to creators and ensuring all communications are accurate and timely.
• Review ad reads against brand guidelines, providing constructive feedback and coordinating necessary revisions with creators.
• Serve as the primary point of contact for creators and sponsors on assigned campaigns, maintaining warm, honest, and responsive communication throughout.
• Ensure all campaign details discussed with creators or sponsors are meticulously documented in Airtable for operational accuracy.
• Identify areas where processes can be improved, flagging inefficiencies and suggesting practical solutions to enhance workflow.
• Support creators and sponsors by addressing queries promptly and empathetically, even when situations are complex or require sensitive handling.
• Collaborate with internal teams to ensure alignment on campaign objectives and deliverables, sharing insights that contribute to communal success.
• Maintain high standards of data integrity across all project documentation, safeguarding operational accuracy at every stage.
• Adapt to changing deadlines by offering flexibility in working hours when required to meet client expectations.
• Contribute positively to the team culture by sharing knowledge, participating in training opportunities, and supporting colleagues.

What you bring

The ideal Influencer Project Coordinator brings proven experience across project management, operations, or customer success—preferably within an agency setting. Your interpersonal skills are exceptional; you communicate warmly and honestly whether engaging with creators or sponsors. You possess strong organisational abilities that enable you to manage multiple campaigns simultaneously without sacrificing attention to detail. Your proficiency in English ensures clarity across all interactions while your critical thinking allows you to navigate ambiguous scenarios thoughtfully. Reliability is central—you are willing to adjust your schedule when needed—and your familiarity with tools like Airtable supports operational accuracy. Above all, your commitment to nurturing relationships makes you an invaluable member of the team.

• 3-5 years of experience in project management, operations, or customer success roles ideally within an agency or coordination environment.
• A genuine enjoyment of being of service that shines through in your written and verbal communication style.
• Exceptional attention to detail especially regarding data management and operational accuracy across multiple projects.
• Excellent English language skills both written and spoken enabling clear interpersonal communication with international stakeholders.
• Comfort making judgment calls independently when faced with ambiguous situations requiring critical thinking.
• Reliability demonstrated by your willingness to offer flexibility beyond standard hours when deadlines demand it.
• Experience using project management tools such as Airtable or similar platforms for tracking campaign progress.
• Ability to foster collaborative relationships with creators, sponsors, and internal teams promoting communal success.
• Sensitivity in handling complex or delicate situations ensuring all parties feel supported throughout the process.
• Commitment to continuous improvement by proactively identifying areas for process enhancement.