Inbound Sales Agent (Remote)

Requirements

• Minimum of 1–2 years of inbound sales or customer service experience. • Excellent verbal and written communication skills with a clear and confident phone manner. • Proficient in using CRM platforms and online communication tools. • Proven ability to meet and exceed sales targets. • Passionate about delivering an excellent customer experience. • Reliable internet connection and quiet, professional workspace for remote work. • Self-motivated, disciplined, and able to work independently with minimal supervision. • Strong problem-solving and objection-handling abilities. Responsibilities, but not limited to:

• Handle inbound sales inquiries via phone, email, and online chat in a professional and efficient manner. • Convert inbound leads into confirmed sales through active listening and persuasive communication. • Provide accurate information on products, pricing, and promotions. • Build rapport with customers to understand their needs and recommend suitable solutions. • Maintain up-to-date product knowledge and stay informed about policies and procedures. • Record all customer interactions and sales accurately within the CRM system. • Achieve and exceed individual and team sales targets. • Collaborate with colleagues and team leaders to improve sales techniques and enhance the customer experience. • Manage post-sale follow-ups and ensure a smooth onboarding process for new customers. Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.