In-Store Media Ops Administrator

In-Store Media Ops Adminstrator

Job Purpose

The purpose of the In-Store Media Ops Administrator is to provide comprehensive administrative and coordination support across advertising activities, ensuring the accurate capturing, scheduling, and execution of campaigns within defined timelines and processes. The role supports the effective management of advertising inventory, campaign plans, and stakeholder communication to enable seamless campaign delivery.

Job Description

Advertising Administration & Coordination • Capture, update, and maintain advertising campaign data, booking schedules, and inventory records. • Administer advertising slots, availability, and allocations to support campaign planning and execution. • Assist in coordinating campaign timelines and deliverables across internal and external stakeholders. • Support the execution of advertising activities in line with approved plans and processes.

Campaign Tracking & Scheduling • Maintain and update campaign schedules, trackers, and reporting tools. • Monitor campaign timelines and flag delays or discrepancies for resolution. • Ensure accurate loading of advertising content, pricing, and inventory details.

Stakeholder Coordination • Liaise with internal teams (marketing, sales, operations) and external partners/vendors to support campaign delivery. • Facilitate communication to ensure alignment on campaign requirements, timelines, and outputs. • Provide administrative support to account managers and campaign teams.

Documentation & Record Management • Maintain accurate records of advertising activities, contracts, and communications. • Support the development and updating of standard operating procedures and process documentation. • Ensure all documentation complies with governance and audit requirements.

Portfolio: In-Store Media • Execute the daily loading and maintenance of in-store media inventory, including advertising elements and rate cards. • Administer advertising slot availability to optimise inventory utilisation and support revenue generation. • Maintain and update in-store media content schedules, ensuring timely and accurate content delivery. • Coordinate brand content between internal marketing teams, sales teams, and external vendors. • Support the planning and coordination of in-store campaigns, promotions, and events. • Liaise with vendor operations teams to ensure efficient execution of in-store media activities. • Provide sales teams with visibility of available advertising inventory to support sales effectiveness.

Qualification and Experience • Grade 12/ Matric Certificate – (essential) • Degree / Diploma in Media Studies or Retail - (beneficial) • +2-year experience in an administrative support role or similar, within a media, marketing, or advertising environment – (essential) • Knowledge of collaboration tools and process-based workflows – (essential). • Experience working with Microsoft Office – (essential) • Knowledge of in-store media operations, inventory management, and rate card administration – (desirable) • Familiarity with content scheduling tools and systems – (desirable) • Exposure to a customer care or retail environment- (desirable)

Key Competencies and Work Ethic

• Team player and collaborative partner – Builds sound relationships both internally and externally. Open, honest, direct, comfortable giving and receiving constructive feedback. Think and act independently as well as collaboratively. • Self-motivated and driven with strong integrity - Takes accountability for actions and mistakes.
• Problem solving skills - Readily grasps new concepts and information, investigates various courses of action and integrates multiple sources of data to guide decision-making and identify optimal solutions.
• Planning and organising – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery.
• Customer service orientated - Committed to providing a high-quality service, ensuring client needs are understood, problems timeously resolved, and expectations met.
• Sound communication skills along with the ability to convey information clearly, accurately, and succinctly. Adopts a range of styles to deal with and facilitate challenges internally and externally.
• Results and quality focused - Efficiently executes priorities tasks and priorities setting stretch goals for self, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.
• Flexible and resilient – Able to manage and balance multiple demands while remaining productive and maintaining high levels of performance in a fast paced, pressurized environment

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.