ICT Administrator/ ICT Supervisor
Staff Solutions · Eastern Cape
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Start free — we apply for you →- A client of ours in the Manufacturing Industry is looking for an ICT Administrator/ ICT Supervisor to join their team in Stutterheim.
Responsibilities ICT Operations & User Support
- Deliver reliable day-to-day ICT support across the business
- Manage incidents, service requests, and escalations efficiently
- Provide support within production-critical environments to ensure minimal downtime
Infrastructure & Systems Management
- Administer and maintain physical and virtual server infrastructure
- Manage VMware environments and SAN storage solutions
Network & Connectivity Management
- Administer firewalls, routers, switches, and wireless networks
- Manage WAN connectivity, redundancy, and failover solutions
- Maintain secure network segmentation and connectivity standards
Microsoft 365 & Cloud Services
- Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
- Manage Azure Active Directory and Power BI environments
User, Access & Identity Management
- Manage Active Directory and Azure AD user lifecycles
- Execute user onboarding and offboarding processes
- Ensure appropriate access control and identity management practices
Security, Backup & Disaster Recovery
- Manage endpoint protection and backup environments, including Veeam
- Conduct restore testing and support disaster recovery planning initiatives
ICT Projects & Continuous Improvement
- Deliver infrastructure, system, and technology upgrades
- Coordinate user acceptance testing UAT and system rollouts
- Identify and implement continuous improvement initiatives
Internal Application Development & Support
- Develop, maintain, and support Node.js, Express, and EJS applications
- Provide SQL Server backend support
- Manage file uploads, cookies, environment configurations, HTTP calls, and spreadsheet handling
Vendor, Licence & Asset Management
- Manage ICT vendors, software licences, renewals, and company assets
- Maintain accurate asset and licence records
Team Leadership & Governance
- Supervise and support ICT team members
- Promote best practices, standards, documentation, and governance across the ICT environment
Qualifications & Experience
Minimum Experience
- 8+ years' experience in systems administration
- Proven ICT team leadership experience
- Extensive Microsoft Windows domain administration experience
- Experience working within hybrid cloud and on-premises environments
- Linux administration experience advantageous
Minimum Qualifications
- BSc in Information Technology, IT Management, or related field
OR
- MCSE / Windows Server Hybrid Administrator Associate or equivalent
- AZ-900: Azure Fundamentals
- SC-900: Security, Compliance & Identity Fundamentals
- MTCNA: MikroTik Certified Network Associate
- Additional Microsoft or networking certifications advantageous
Professional Attributes
- Strong leadership, ownership, and accountability
- Excellent troubleshooting, analytical, and documentation skills
- Ability to perform effectively within high-availability and fast-paced environments