HR Practitioner ER

PURPOSE OF THE JOB To identify and develop relevant interventions which will assist the organisation to attain its objectives of a healthy conducive IR climate and social responsibility through good relationships with internal and external stakeholders. SAFETY, HEALTH, ENVIRONMENT AND QUALITY Identify and assess level of continuous risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc. Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.) Comply with SHEQ requirements (SHEQ Toolbox) Utilise the Integrated Management System (IMS) to initiate, investigate and report SHEQ status us PEOPLE Liaise with HR stakeholders and investigate grievances and misconduct-related concerns Interact with customers and familiarise yourself with operational concerns and any inherent peculiarities (e.g., absenteeism, excessive overtime, sick leave abuse, lateness etc.) Apply the basic skills of customer service Conduct customer surveys and satisfaction follow-up on suggestions CUSTOMERS Ensure Customer Satisfaction BUSINESS PROCESSES Supervision and coordination of IR Processes Coordinate and attend disciplinary hearings as an HR representative Ensure consistency and compliance by all parties to the Disciplinary Policy, Procedures and Legislation at disciplinary/grievance hearings Keep appropriate records of proceedings and outcomes of disciplinary/grievance hearings Facilitate the resolution of employee grievances Assist line management and employee representatives on conflict resolution Participate in the formulation of company Employee Relations policies and procedure Keep appropriate record and compile monthly disciplinary and litigation statistic reports, both on SAP and employee files Assist with the preparation of cases referred for litigation Represent the company at the CCMA or MEIBC when necessary Identify and monitor IR trends and IR climate at TAS, and report monthly Track all union related issues and liaise with the shop steward council Handle day to day conflict, queries and discipline Assist with compiling communiques pertaining to IR issues Assist with compiling letters to unions regarding IR issues Assist line supervision with the drafting of counselling and written warning Identify, co-ordinate and facilitate IR, Shop Steward and EE related training Assist with the implementation of EE objectives and initiatives Manage absenteeism and analyse absenteeism report for trends Schedule and arrange for all Unions meetings and Committee Meeting and capture minutes Identify, assist and conduct HR related projects as and when necessary or required Any adhoc IR related tasks Compile all IR Reports for 20 Pager, HO and TAS Comply with the relevant HR Legislation (Labour Relations Act, EE Act, Skills Development Act, Basic Conditions of Employment etc.) Provide information and advice regarding legislation that may impact IR & ER issues Work overtime as and when required Prepare, control and plan for IR Budgets Participate in HR Standby Liaise with Site Shop Stewards WORKING CONDITIONS Overtime Standby Travel GROWTH Manage continuous improvement through Operational Excellence SHAREHOLDER VALUE Promoting a fair, compliant, and consistent employee relations environment that minimizes legal and financial risks Ensuring adherence to labour legislation, company policies, and collective agreements to reduce the cost of disputes, litigation, and penalties. Supporting operational continuity by proactively managing disciplinary, grievance, incapacity, and conflict resolution processes Strengthening employee engagement and trust through fair and transparent labour practices, contributing to improved productivity and retention Providing timely employee relations advice to management, enabling informed decision-making and reducing operational disruptions Building constructive relationships with employee representatives and unions to maintain stable labour relations and minimize the risk of industrial action Identifying employee relations trends and recommending preventative interventions that improve workforce performance and organizational effectiveness Contributing to the achievement of business objectives by fostering a positive workplace culture that supports sustainable operational performance BEHAVIOURAL COMPETENCIES: Safety Awareness Initiative Managing Work Results Orientation Customer Focus Operational Problem Solving & Decision Making Work Standards Interpersonal Relationships Communication Flexibility Contributing to Team Success Business Understanding WORKPLACE COMPETENCIES: Systems: Microsoft Office programs Samancor Chrome Systems (IMS, EBMS, Chromedoc, SAP, Coupa, MES) Job Skills: Required training as per training matrix Soft Skills as identified per department/level Negotiating and influencing skills Knowledge: Demonstrate an understanding of HR policies, procedures, labour legislation, and CCMA/Bargaining Council processes