HR Officer III - Corporate Services

Introduction

• To implement and maintain the human resources initiatives at an operational level in cooperation with the HR manager in order to support the achievement of the strategy.

Job description

• To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
• To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM
• To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements
• To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union
• To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance
• To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements
• To support the drive of effective people management processes within the division ensuring a performance culture
• To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets
• To ensure superior customer service through the resolution of all HR related queries
• To assist the HRM with the implementation of projects and initiatives

Minimum requirements

Job Knowledge

• Employment legislation and its relevant application to the retail industry
• Knowledge of Industrial Relations legislation and procedures
• Competency based recruitment and selection principles and procedures
• Generalist HR practices and trends
• HR and payroll administration processes
• Knowledge of training, development and talent management principles
• Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA

Job Related Skills

• Strong interpersonal and communication skills with people at all levels;
• Interviewing and assessing ability;
• Attention to detail and analytical ability;
• Conflict management and problem solving skills; Customer service orientation

Job Experience

• Essential: Generalist HR experience in a Retail environment
• Essential: Experience in IR, recruitment, payroll and HR administration
• Desirable: Experience of working in a geographically spread-out environment
• Desirable: Experience using SAP HCM

Education

• Essential: 3-year tertiary qualification BA, B Comm HR , B Soc Sc, B. Ed, B. Bus Science
• Desirable: Honours Degree

Competencies

• Working with People
• Coping with pressure and setbacks
• Deciding and Initiating Action
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Analysing
• Adapting and Responding to Change
• Following instructions and procedures