HR Administrator & Operations Client Consultant

Reference: CPT006054-Meg-1

Do you have strong operations coordination and HR administration experience, with the ability to keep a fast-paced business organised and running smoothly?

Our client, a Cape Town-based manufacturer in Epping requires a hands-on Operations Coordinator to oversee hr administration / employee files and deal with customers managing scheduling of all orders .

You will act as the central point of coordination across departments, ensuring tasks are completed efficiently, issues are resolved proactively, and HR processes remain compliant and consistent. Duties & Responsibilities

REQUIREMENTS

• Matric certificate or an equivalent qualification.

• At least 4 years’ experience in operations, logistics or office coordination within manufacturing, construction, events or a similar operational environment.

• Proven experience coordinating schedules for deliveries, drivers, installation teams and equipment.

• Minimum 2 years’ experience handling HR administration within a South African business, including leave management, disciplinary procedures and payroll preparation.

• Confident using Google Workspace, spreadsheets, shared calendars and task management platforms.

• Valid driver’s licence.

• First aid certification or Health and Safety Representative training would be advantageous.

RESPONSIBILITIES

• Oversee daily operational planning, coordinating deliveries, collections, installations, rental activities, vehicles and staff schedules.

• Identify potential scheduling conflicts and address capacity issues between production, dispatch, rentals and installation teams, escalating where necessary.

• Arrange and follow up on transport providers, courier services and freight collections for local and international shipments.

• Manage the dispatch process, including packing documentation, loading procedures and final checks to ensure all tent components and equipment are accounted for.

• Liaise with the Finance department to verify that customer payments have cleared before goods are released.

• Coordinate installation projects by preparing site information, equipment requirements and client contact details for the installation team.

• Prepare quotations and invoices for rental and installation services, ensuring all opportunities are recorded on the shared sales pipeline.

• Administer the rental schedule, from confirming bookings and deposits to organising equipment dispatch and returns.

• Inspect returned rental equipment within one working day, document any damage, arrange necessary repairs and ensure applicable damage charges are invoiced.

• Monitor operational communications and requests, ensuring tasks, changes and follow-ups are recorded and actioned through the relevant task management system.

• Compile and submit weekly operational and staff reports to the Head of Operations and Managing Director.

• Maintain accurate records of employee attendance, leave, overtime and absences, preparing monthly payroll information for Finance.

• Support the recruitment and onboarding process, including job advertising, interview arrangements, employment contracts, inductions and new employee checklists.

• Maintain HR, statutory and workplace safety compliance, including UIF, COIDA, applicable Employment Equity reporting, health and safety appointments, and first aid and fire safety training.

• Coordinate probation assessments and performance reviews, ensuring that scheduled discussions take place within the required timeframes.

Salary: Negotiable, depending on experience.

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plus Dependent on experience