HR Administrator

Alpha · La Lucia, KwaZulu-Natal

Posted 13 October 2026

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Introduction

# Alpha is seeking a passionate HR Administrator (BPO)

Duties & Responsibilities

Key Responsibilities

Employee Relations

Serve as the first point of contact for employee relations enquiries

Advise managers on disciplinary procedures, ensuring fairness and consistency

Draft, review and manage disciplinary documentation

Manage conflict resolution, conduct investigations, and oversee terminations

HR Administration & Compliance

Maintain accurate and up-to-date employee records

Coordinate onboarding, contracts, leave management, and offboarding processes

Administer employee benefits and general HR procedures

Ensure compliance with South African labour legislation, including BCEA, LRA, and EEA

Performance Management & Business Support

Support performance management and employee engagement initiatives

Partner with line managers to provide expert HR guidance and support

Analyse HR trends and contribute to workforce planning activities

Promote a positive workplace culture to enhance employee retention

Assist with induction, training initiatives, and identifying development needs

Desired Experience & Qualification

Minimum Requirements

Degree or Diploma in Human Resources or a related discipline

2–3 years’ experience in a HR Administrator BPO role

Strong knowledge of South African labour legislation

Valid driver’s licence and access to own vehicle

Package & Remuneration

R18 000 - R20 000

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