Housekeeping Supervisor
Newmark Hotels · Cape Town, Western Cape
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- The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation. The role supervises housekeeping staff, conducts quality inspections, manages room allocations, provides on-the-job training, and ensures compliance with company standards, health and safety regulations, and guest service expectations.
Minimum Requirements
- Clear communication skills – written & verbal
- Excellent attention to detail, initiative & interpersonal skills
- Highly responsible, reliable & trustworthy
- Presentable, well-spoken & professional individual
- Act in good faith & in the best interest of the Company at all times
- High guest centric approach to ensure overall customer service
- Ability to work shifts
Duties and Responsibilities
- Ensure that all company policies, procedures & SOPs are adhered to
- Supervise staff effectively
- Assist in identifying training needs & implements training when required
- Checks that rooms are cleaned efficiently & quickly in order to maximise room occupancy
- Checks that public areas are serviced & cleaned daily
- Responsible for master keys & security of the bedroom floors
- Makes daily checks on rooms & other facilities to ensure company standards have been met
- Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
- Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
- Maintains excellent & courteous relationships with guests
- Report any maintenance defects to the Maintenance Department
- Maintain highest standard of hygiene within the property
- Any other adhoc duties that may be required
Deadline:23rd October,2026