House Manager/Butler
MASA Outsourcing (Pty) Ltd · Cape Town, Western Cape
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Our client is seeking an experienced, hands-on Butler / House Manager to act as the principal representative within a prestigious private residence. This role works closely with the existing household team, including housekeepers, estate staff, the financial manager, chef, and maintenance and gardening teams. This is a live-in position with accommodation provided. Duties & Responsibilities
Location: Southern Suburbs, Cape Town
Position : Permanent | Live-in
Key responsibilities
Oversee the day-to-day running of the household and supervise domestic staff
Lead by example and assist with household duties when required
Plan staff schedules and ensure high housekeeping standards
Prepare and oversee formal table settings and silver service for dinners and events
Care for silverware, fine china, antiques and delicate fabrics
Identify maintenance issues, obtain competitive quotations and coordinate contractors
Manage household budgets, expenditure and accurate monthly record keeping
Source and vet suppliers in collaboration with the estate team
Coordinate travel arrangements, reservations and guest hospitality
Welcome and attend to in-house guests residing on the estate
Assist with the care and travel compliance of household dogs, including vaccinations and documentation
Compile detailed weekly progress reports, including photographs where required
Attend senior staff meetings and contribute to the smooth operation of the estate
Minimum requirements
Proven experience as a Butler and/or House Manager within a luxury private household
Exceptional references and a high level of integrity
Strong leadership and staff management ability
Excellent English communication skills
Experience with formal dining etiquette and silver service
Sound administrative, budgeting and organisational skills
Ability to work independently and use initiative
High attention to detail with a professional, discreet and confidential approach
Valid driver's licence with confidence driving luxury vehicles
Comfortable living on the property and working within a collaborative household environment
Genuine love for animals, particularly dogs
Key personal attributes
Impeccable presentation and manners
Highly adaptable and resilient under pressure
Proactive with the ability to anticipate household needs
Respectful, trustworthy and able to maintain absolute confidentiality
Willing to be hands-on whenever required