Hotel Receptionist, Wilderness
Insight Recruitment Consulting · Wilderness
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Start free — we apply for you →Responsibilities
- Cash ups, floats, check-ins, check-outs, answering switchboard and any other front office related duties.
- Ensuring the policies and procedures are followed at all times.
- Liaison between FO / Reservations and the Housekeeping & Maintenance Department
- Deal with guest queries
- Accurate and timeous submission of all reports and administrative work.
- Any other relevant front office related duties
- Assist with Reservation functions i.e. spacebanking, Flexi bookings etc.
Requirements
- Minimum Grade 12 (Matric)
- 1 years Front Office experience
- Fully bilingual in English and Afrikaans
- Good communication skills and guest/customer relations
- Computer Literate: Windows, Word, Excel, Outlook, & QSA
- Ability to work under pressure with patience and accuracy
- Must also be self-motivated with initiative
- Prepared to work shifts (early, late & night)
- Strong interpersonal and communication skills
- Highly developed customer orientation, professional charm and sophistication.
- Outstanding "positive" disposition, a team player and well groomed
- Preference will be given to applicants with experience in a Timeshare property
- Own transport essential
There is a basic salary of R7 800, plus Sunday time, overtime and night shift hours.