Host Coordinator

QUALIFICATIONS & EXPERIENCE

• Minimum requirement Diploma/Degree in Sales, Marketing • Project Management Certificate will be advantageous • Knowledge on the SETA's/training legislation advantageous • Advance knowledge MS Office • Drivers Licence and own / reliable transport is a must • MS Office Proficiency • Management / Supervisory experience is advantageous • Minimum of 1 year experience in a learnership environment • Minimum of 3 years' experience in workplace placement will be advantageous • Experience in Sales / Client Liaison will be advantageous DUITES & RESPONSIBILITIES The duties include the following, with strong emphasis throughout on promoting and selling the host opportunity to prospective workplace hosts: · Ensure compliant use of LIS and document management systems/inclusive of Google Drive is according to company standards and conventions. · Adhere to documents, information and learner records safety and security. · Adhere to quality requirements. · Adhere to reporting requirements and ensure deadlines are met.

Host Recruitment, Sales & Sourcing · Proactively source, pitch to, and recruit host employers, selling the value proposition of the hosting opportunity in line with QCTO objectives. · Build a strong sales pipeline of prospective hosts and maintain a host database segmented by industry and location, tracking leads through to signed partnerships. · Prepare and deliver persuasive presentations introducing SMEs to identified, approved host employers, positioning Signa Academy as the partner of choice. · Drive new business through cold calling, face-to-face meetings, and compelling sales presentations that convert prospects into onboarded hosts. · While closing new host partnerships, ensure hosts meet OHS and programme-specific requirements. · Conduct field visits and workplace readiness assessments as part of the host onboarding and sales-closing process.

Learner Profiling and Placement · Profile learners for appropriate placement, ensuring the strongest possible pitch and culture-fit with hosts. · Liaise with recruitment and placement teams. · Match learners to suitable host employers based on qualification and career goals, presenting each learner · as a strong value proposition to the host. · Place learners with hosts, manage communications, and coordinate all placement admin closing out · each successful sale of the hosting opportunity. · Ensure resources and tools are provided to learners for workplace readiness. · Ensure learners are placed only with reputable, approved workplace environments that reflect well on the Signa Academy brand. · Workplace should be ready for learner placements according to the roll out plan. · Successfully sell and place learners with host employers, managing all communication, queries and administration throughout. · Ensuring all learners have all the relevant resources for facilitated workplace. · Advise the Campus Manager of venue /host site challenges to ensure learner attendance, tracking and safety. · Control and monitor workplace and placements.

Learner Management: Monitoring and Evaluation · Facilitate the learner readiness program for workplace and for absorption. · Facilitate learners on all Signa Academy placed at workplace. · Collaborate with relevant Signa and / or host employer management in dealing with HR issues and all emergencies · Monitor learner progress and performance at host workplaces through regular check-ins · Perform Site visits as required and adhoc site visits on request of host employer · Ensure all required administration is conducted for learners placed at workplace · Act as a liaison between host employee and the company · Assist learners with challenges and if unable to resolve them then refer these to the Campus Manager · Keep learners focused on completing the Qualification · Ensure that Learner disabilities are reasonably accommodated, reported and monitored · Maintain professional and ethical conduct with all stakeholders and · Ensure compliance with all relevant legislation, in particular labour legislation, QCTO /SETA requirements and POPI Act policies, practices, processes, and procedures for effective workplace experience and programme success. · Ensure Learner wellness while in the workplace. · Assist and support learners to find permanent employment upon completion of learnership program.

QCTO Compliance & Workplace-Based Learning ● Ensure workplace hosts are assessed for suitability against the specific requirements of the relevant qualification and workplace modules. ● Ensure learners receive workplace exposure aligned to the occupational qualification and required workplace outcomes. ● Monitor the quality and relevance of workplace learning and address any gaps. ● Ensure appropriate workplace mentors or supervisors are designated. ● Provide guidance to host representatives regarding their responsibilities towards learner development, attendance, performance and workplace learning.

Mentoring & Coaching learners ● Have one on one session with Learners as required. ● Review and assess learner progress in line with appropriate quality assurance. ● Liaise with the workplace project coordinator / authorized company representative with regards to learner attendance. ● Ensure attendance registers are submitted to workplace project coordinator / authorised company representative. ● Provide feedback, guidance, and support to learners and hosts to optimise the workplace experience, reinforcing the value of the partnership and resolving any issues. ● Inform the workplace project coordinator / authorised company representative with regards to learners who have a bad attendance record ● Take reasonable steps to ensure adequate protection of all confidential information including portfolios of evidence. ● Work within an agreed contractual arrangement and in accordance with policies and procedures and the standard framework documents ● Liaise regularly with the workplace project coordinator / authorized company representative. ● Assess the effectiveness of the host-learner relationship and ensure that both learners and hosts are adhering to program standards. ● Make recommendations where necessary. ● Ensure all learners complete workplace.

Stakeholder Engagement ● Maintain excellent working relationships with internal and external stakeholders. ● Attend meetings as required. ● Build networks and manage relationships with key community stakeholders, using every interaction to promote the host opportunity. ● Champion strategies that promote learner retention and continually reinforce the value of the host partnership throughout the learner's time with the host employer. ● Facilitate discussions between learners and hosts regarding potential employment opportunities post- training. ● Work with hosts to maximize learner absorption into permanent roles upon program completion. ● Actively market and promote Signa Academy and the host opportunity in the local community/potential markets/sources of learners and hosts alike.

Reporting ● Maintain accurate records and reports on LIS. ● Submit detailed weekly and monthly reports. ● Ensure data integrity and compliance with POPIA and labour regulations. ● Reflect critically on workplace risks and propose improvements.