Hospitality Head Of Training
Tych Business Solutions · Stellenbosch, Western Cape
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Start free — we apply for you →Key Responsibilities
Class Facilitation/ Facilitation Training
- Facilitation of different classes.
- Facilitation of practical in store or theoretical classes classroom.
- Writing of the course material for classes.
Yearly Training Planner
- Planning and scheduling of training for throughout the year.
- Includes internal and external training sponsored training.
- Effective tracking of all training that took place within the Group per employee in order to do effective
- Franchisee training planners and brand packs i.e. SOP, Systems and Procedures. To be affected.
New Store Opening Training
- Brand specific staff training.
- Management training on company systems and procedures i.e. Kissflow, Magicbox, Micros, E-Learning
- Full team training on audit procedures and systems.
- Arranging support facilitators in store i.e. bar and coffee.
- Overall operational support for opening week.
Company Induction Programme
- Once a month induction for new employees including company overview.
- Systems and procedure training with new joining managers.
- Company organogram.
- Growth potential.
Yearly Workplace Skills Plan Submissions WSP
- Tracking and meeting WSP targets for specific year.
- Submission yearly by end of April.
- Ensuring records are accurately kept.
Managing External Training Sponsorship i.e. DEG
- Constantly updating and managing DEG budget every year.
- Effective meeting of contract requirements s per original agreement for sponsorship.
- Compiling effectiveness of sponsored training.
- Effective reporting to sponsorship as per contractual obligations.
- Ensuring that maximum funding potential is achieved.
- Performs additional responsibilities, although not detailed, as per operational needs and per Management