HOSPITALITY ASSISTANT FOR AN INTERIOR DESIGN FIRM BASED IN CAPE TOWN

Introduction

Cape Town | Interior Design Firm

An established and professional Interior Design firm based in Cape Town  is looking for a highly organised, polished and hands-on Hospitality Assistant  to join their team.

This is a varied role suited to someone who takes genuine pride in maintaining a beautifully presented environment and who naturally has a hospitality and service-oriented mindset . The successful candidate will be responsible for ensuring the office is consistently clean, organised, welcoming and well maintained, while providing day-to-day hospitality, kitchen and general support to management, staff, clients and visitors.

The ideal candidate will be someone who is proactive, discreet, exceptionally neat and detail-oriented , with the ability to anticipate what needs to be done without constant supervision.

Duties & Responsibilities

Key Responsibilities

Cleaning & Office Maintenance

• Maintain a consistently clean, hygienic, tidy and presentable office.

• Clean offices, reception areas, meeting rooms, restrooms, kitchen and common areas.

• Dust, wipe, vacuum and mop surfaces and floors as required.

• Clean and disinfect high-touch areas and frequently used surfaces.

• Keep restrooms clean, hygienic and fully stocked.

• Empty bins and manage waste appropriately.

• Clean windows, mirrors, glass, furniture and other office surfaces as required.

• Identify and report maintenance, damage or repair issues promptly.

Hospitality & Beverage Service

• Prepare and serve coffee, tea and other beverages for staff and guests.

• Maintain clean, tidy and fully stocked beverage stations.

• Clean and maintain coffee machines, kettles and related equipment.

• Ensure cups, mugs, glasses and beverage equipment are clean and properly stored.

• Assist with refreshments and hospitality for meetings, clients, guests and office events.

Lunch Preparation

• Prepare the Principal’s lunch each working day according to his preferences and instructions.

• Ensure ingredients are available and appropriately stocked.

• Prepare meals in a clean, hygienic and organised kitchen.

• Ensure lunch is prepared and ready at the agreed time.

• Clean and tidy the kitchen and preparation area after use.

• Monitor food supplies and advise the Operations Manager when purchases are required.

Kitchen & Dishware Management

• Ensure all crockery, cutlery, glasses, mugs and kitchen equipment are cleaned after use.

• Load and unload the dishwasher and hand-wash items where necessary.

• Keep kitchen counters, sinks, appliances and food preparation areas clean and hygienic.

• Maintain an organised, tidy and presentable kitchen throughout the day.

• Monitor kitchen and food supplies and report low stock levels.

Stock & Supplies

• Monitor office, kitchen, beverage, cleaning and restroom supplies.

• Maintain appropriate and organised stock levels.

• Check expiry dates and remove expired or unsuitable products.

• Keep storage areas, cupboards and refrigerators clean and organised.

• Notify the Operations Manager when supplies need to be purchased or replenished.

• Use cleaning products and equipment safely and appropriately.

Office Presentation & General Support

• Maintain a professional, welcoming and beautifully presented environment at all times.

• Prepare and reset meeting areas as required.

• Maintain indoor plants and the immediate exterior/entrance area.

• Wash and maintain kitchen towels, cleaning cloths and other office linen as required.

• Manage waste and recycling appropriately.

• Assist with reasonable office, hospitality and household-related duties as requested by management.

Daily Organisation

• Establish and follow an effective daily cleaning and hospitality routine.

• Prioritise tasks according to the needs of the office.

• Complete essential duties before the start of the working day where required.

• Conduct regular checks throughout the day to maintain cleanliness, presentation and stock levels.

• Complete end-of-day checks of the kitchen, restrooms and common areas.

• Ensure cleaning equipment, supplies and other items are properly stored.

Communication & Professional Standards

• Communicate regularly with the Operations Manager regarding office requirements, supplies, maintenance and other concerns.

• Report damage, breakages, maintenance issues or unusual incidents promptly.

• Take initiative and address tasks requiring attention without always needing instruction.

• Maintain a reliable, punctual, organised and professional approach.

• Be friendly, discreet and respectful when dealing with staff, clients and visitors.

• Maintain strict confidentiality regarding the company, its staff, clients and visitors.

• Follow all applicable health, safety and hygiene requirements.

Desired Experience & Qualification

• Minimum 5 years’ experience  in a similar hospitality, office assistant, household assistant, hotel, guesthouse or high-end service environment.

• Extremely neat, organised and takes pride in maintaining a spotless and beautifully presented environment.

• Proactive and able to identify what needs to be done without being constantly instructed.

• Naturally service-oriented and attentive to the needs of management, staff and guests.

• Discreet, trustworthy and respectful of confidentiality and privacy.

• Polished, professional, friendly and comfortable interacting with clients and visitors.

• Highly detail-oriented and observant.

• Reliable, punctual and consistent, with a strong sense of responsibility.

• Comfortable working independently and managing a daily routine.

• Flexible and willing to assist with changing requirements, meetings, guests and additional hospitality duties.

• Strong awareness of hygiene, cleanliness, food preparation and kitchen standards.

• Well organised when managing office, kitchen, beverage, cleaning and food supplies.

• Hands-on and willing to assist with cleaning, food preparation, kitchen duties, laundry, plant maintenance and general office requirements.

• Respectful of professional boundaries.

• A good communicator who is comfortable reporting requirements or concerns to the Operations Manager.

Package & Remuneration

R10 000 - R12 000 Gross